Hosts Global (Hosts), a strategic partner for meeting and event planners worldwide, recently concluded its annual education conference for participating Destination Management Company (DMC) members in Scottsdale, Arizona. This members-only conference harnessed the power of bringing together the best-of-the-best in the DMC industry to share knowledge and establish processes intended to not only elevate Hosts’ business operations, but also positively impact clients and industry.
“Since initiating this conference in 2016, our alliance business has grown significantly,” said Marty MacKay, DMCP, president of Hosts Global’s alliance. “A continued focus on industry best practices has strengthened our members individual businesses as well as our unified approach to service standards.”
The conference included four education tracks with tailored content specific for the key roles within the DMC business; owner, sales, operations and creative services. Over the three-day conference, each track narrowed in on industry hot topics, tools, trends and ideas to advance the global alliance’s DMC services.
An evening pajama jam sponsored by participating DMCs, Amusement Masters and Wet Paint Group, provided charitable give-back, networking and lasting bonds between attendees. All guests received Punjammies® garments manufactured by Sudara, an organization that invests in job creation and skills training for women in India who are at a high risk or survivors of human trafficking. Hosts’ alliance members were honored to support the cause and dress in the high-quality garments.
The conference concluded with leadership training from Kayla Curry, president of Organization Impact, LLC who led attendees in a group exercise focused on pushing momentum and preserving relationships through critical conversations. “I’m thrilled to bring leadership from each department of my company to Hosts’ best practices conference,” said Robyn Bass, DMCP, president, chief executive officer and owner of Maple Ridge Events, a Hosts Global member. “We always gain valuable information that streamlines internal operations and improves our performance for clients. It was a privilege to co-chair this year’s education committee and is thrilling to be part of an organization that provides this level of focus on education.”